Frequently Asked Questions
Q. Do I need to sign a contract?
A. No, but you must verbally agree to have the service for one year in order to receive the discounted price.
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Q. What if I want a feature that's not included in the bundle?
A. You would pay for the Bundle Pak plus full price for the additional feature.
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Q. Do I have to take all features listed in the package?
A. No, however you will pay full price for the Bundle Pak.
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Q. What if I decide to take a feature later?
A. You can activate the feature later but there will be an activation fee at that time.
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Q. Can I have multiple Bundle Paks?
A. Yes, however you must have one bundle per line.
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Q. If I move to another exchange in the DRN territory is this considered breaking the contract?
A. No.
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Q. If I move outside the area is this considered breaking the contract?
A. Yes, and you will be charged for breaking the contract.
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Q. What is the charge if I break the contract?
A. 1) $70.95 fee
2) If a DSL customer - an additional $100.00 early termination fee.
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